SoftwareReviews

SoftwareReviews’ mission is to elevate the B2B software experience for both buyers and providers. Empowering organizations with the best data, insights, and advice to improve the software buying and selling experience.

Combining customer experience-focused reviews with decades of technology coverage and detailed reports, SoftwareReviews helps buyers and providers make the right choice when it comes to software selection for thier organization.

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Company
SoftwareReviews | Info-Tech Research Group

Type
Art Direction | Project Management | Product Design | Digital Design

Industry
Software Selection

Project
2019 - Present

Category page on laptop

The data

As the Design Director for SoftwareReviews, I play a pivotal role in shaping the user experience by collaborating closely with our stakeholders and designers to ensure the digital platforms are both engaging and effective. A key aspect of my role involves analyzing traffic on the product —in this case with the Category and Product pages— where I work alongside the team to identify patterns, optimize layouts, and enhance the overall user journey. By aligning design strategies with business goals and user needs, I help drive improvements that not only boost page performance but also elevate the overall brand experience.

Data of the old pages
Reviewing the competitors

The plan

We worked closely with our stakeholders to come up with a layout that would put user’s reviews and report data in the spotlight. This would give buyers detailed information as they look to make software selection using the Product and Category pages.

Product page wireframes
Category page wireframes
Tablets with different pages of the product and category pages

The solution

Using an organized approach to display the information and leveraging beautiful data visualization, our team created pages that were not only digestible, but also easy to navigate and understand. This update also gave the users the ability to view products who had won medals in their category, making it easier to see who stands out from the rest.

Old Category Page
New Category Page
Old Category Page
Category Page
Product page on a mobile device
Product page on a laptop
Product page on a tablet

The outcome

As the Design Director and one of the Project Manager, I led the design and execution of the significant update to our Category and Product Pages, transforming how users interact with the platform. This update was crucial in allowing users to access detailed data and reviews directly on the pages, which were previously only available in HTML-generated reports. I oversaw the project from conception to completion, working closely with stakeholders, designers, and developers to ensure that the new design not only improved usability but also integrated seamlessly with our existing systems. This enhancement empowered users with more immediate and comprehensive insights, elevating their experience and the overall functionality of the platform.